Shipping & Customs

Shipping conditions:

Delivery costs are calculated and displayed at checkout.

Delivery times:
Unless otherwise stated in the respective offer, shipping will take place within 1-2 days after conclusion of the contract (in the case of agreed prepayment, after receipt of payment).
Please note that there is no shipping on weekends and public holidays.
If you have ordered items with different delivery times, we will ship the goods in one combined shipment unless we have made other arrangements with you. In this case, the delivery time will be determined by the item with the longest delivery time in your order.

For questions regarding shipping, the easiest way to reach us is by email at: info@qookie-baby.com

Delivery costs:
Shipping costs vary depending on the country and product. Therefore, it's not possible to provide a general shipping cost estimate. Shipping costs are calculated at checkout and are also listed on the product pages for each item.

Customs fees for orders outside the EU:

Orders from the USA are shipped directly from our US warehouse in San Diego. This eliminates any import duties or taxes.

For orders from countries outside the European Economic Area, import duties may apply. These typically include import VAT and, depending on the product, possible customs duties. Some online shops already include these additional costs in the item or shipping price. This is not the case with us.